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Privacy Policy

Last Updated: October 19, 2025

1. Introduction

At Mentorix LLP (“Mentorix,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your data when you use our website and services.

By using our services, you consent to the data practices described in this policy. If you don’t agree with this policy, please don’t use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information from our clients when you sign up, contact us, or interact with our services:

  • Name
  • Email address
  • Phone number (if provided)
  • Professional information (experience level, goals, challenges)
  • Portfolio links and work samples (if provided)

2.2 Usage Data

We may also collect information on how you access and use our services (“Usage Data”). This may include:

  • IP address
  • Browser type and version
  • Pages of our website that you visit
  • Time spent on pages
  • Unique device identifiers and other diagnostic data

2.3 Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can learn more about this in our Cookie Policy

3. How We Collect Information

We collect information in the following ways:

Direct Interactions

When you sign up for our services, contact us, fill out forms, or interact with our website.

Automated Technologies

As you navigate through our website, we may automatically collect technical data about your equipment and browsing patterns.

Third Parties

We may receive information about you from various third parties, such as analytics providers (like Google Analytics).

4. How We Use Your Information

We use your personal information to:
  • Provide and manage our online mentorship services
  • Notify you about changes to our services
  • Gather analysis to improve our services
  • Send educational content and resources via email
  • Communicate with you about your mentorship progress
  • Provide customer support
  • Monitor usage and detect technical issues
  • Provide news and updates about programs

5. Cookies and Similar Technologies

We will only collect and process your personal information where we have a legal basis to do so. Our legal bases include:

  • Your consent: You've given us explicit permission to use your data for a specific purpose
  • Performance of a contract: Processing your data is necessary to provide the services you signed up for
  • Compliance with a legal obligation: We're required by law to collect or use your data
  • Our legitimate interests: Using your data benefits our business and doesn't override your fundamental rights and freedoms

What We Don't Do With Your Data

  • We don't sell your data. Ever. Not to advertisers, not to data brokers, not to anyone.
  • We don't share your data without permission. Except when required by law or with service providers who help us run the business (and they're bound by confidentiality).
  • We don['t use your email for spam. You'll only get emails related to your program, educational content, or important updates. You can unsubscribe anytime.

6. Legal Basis for Processing Personal Information

We may disclose your personal data in the following situations:

6.1 Service Providers

We may share your data with third-party service providers who help us operate our business, such as email marketing platforms (FluentCRM, ConvertKit, etc.), payment processors (Paystack), or analytics providers (Google Analytics). These providers are bound by confidentiality agreements and can only use your data to provide services to us.

6.2 Business Transactions

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We’ll notify you before your data is transferred and becomes subject to a different privacy policy.

6.3 Legal Requirements

We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government requests).

6.4 With Your Consent

We may disclose your information for any other purpose disclosed by us when you provide the information, or with your explicit consent.

7. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or to improve functionality of our services, or we are legally obligated to retain this data for longer time periods.

8. Transfer of Data

As we operate worldwide from our base in Nigeria, your information may be processed in countries outside your own. By using our services, you consent to this transfer of your data.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Security of Data

The security of your data is important to us. We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

Please note: No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

10. Disclosure of Data

You have the following data protection rights:

Access Your Personal Data

You have the right to request copies of your personal data. We may charge a small fee for this service.

Correct Inaccurate Data

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Request Erasure

You have the right to request that we erase your personal data, under certain conditions.

Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Request Restriction of Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Request Transfer of Data

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.
We will respond to your request within 30 days. To exercise any of these rights, please contact us at hello@mentorix.vip

11. Email Communications

When you sign up for our mentorship programs, you’ll receive educational emails and program updates. We respect your inbox and won’t spam you.
Unsubscribe anytime: You can unsubscribe from these emails at any time by clicking the “unsubscribe” link at the bottom of any email. Note that you may still receive important service-related emails (like payment confirmations or program access details) even if you unsubscribe from marketing emails.

12. Analytics

We may use third-party service providers to monitor and analyse the use of our service.

Google Analytics (if used)

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. We anonymize IP addresses and don’t share personally identifiable information. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on

13. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. If the changes are significant, we’ll send you an email notification or display a prominent notice on our website. We recommend checking this page occasionally to stay informed about how we’re protecting your information.

15. Contact Information

For any questions or concerns regarding this privacy policy, or to exercise your data protection rights, please contact us at:

Email: hello@mentorix.vip

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it. If you do not agree to this Privacy Policy, please do not use our Services.

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