Last Updated: 4th July, 2024.
1. Introduction
At Mentorix LLP (“Mentorix,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your data when you use our website and services. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information: We collect the following personal information from our clients:
- Name
- Email address
- Phone number
2.2 Usage Data: We may also collect information on how you access and use our services (“Usage Data”). This may include:
- IP address
- Browser type and version
- Pages of our website that you visit
- Time and date of your visit
- Time spent on those pages
- Unique device identifiers and other diagnostic data
2.3 Tracking Technologies and Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
3. How We Collect Information
We collect information in the following ways:
- Direct interactions: When you sign up for our services, contact us, or interact with our website.
- Automated technologies: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
- Third parties: We may receive information about you from various third parties, such as analytics providers or advertising networks.
4. How We Use Your Information
We use your personal information to:
- Provide and manage our online mentorship services
- Communicate with you about your mentorship progress
- Notify you about changes to our services
- Allow you to participate in interactive features of our services when you choose to do so
- Provide customer support
- Gather analysis or valuable information so that we can improve our services
- Monitor the usage of our services
- Detect, prevent and address technical issues
- Provide you with news, special offers and general information about other goods, services and events which we offer
5. Cookies and Similar Technologies
5.1 Cookies: We use cookies on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information.
5.2 Types of Cookies We Use:
- Essential cookies: Necessary for the website to function properly.
- Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
- Functionality cookies: Used to recognize you when you return to our website.
5.3 Managing Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
6. Legal Basis for Processing Personal Information
We will only collect and process your personal information where we have a legal basis to do so.
Our legal bases include:
- Your consent
- Performance of a contract with you
- Compliance with a legal obligation
- Protection of your vital interests or those of another person
- Our legitimate interests, provided they do not override your fundamental rights and freedoms
7. Retention of Data
We have implemented appropriate technical and organisational measures to secure your personal information from accidental loss and unauthorised access, use, alteration, and disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Transfer of Data
As we operate worldwide from our base in Nigeria, your information may be processed in countries outside your own. By using our services, you consent to this transfer of your data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Your Data Protection Rights
You have the right to:
- Access your personal data
- Correct any inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time, where we rely on consent to process your personal data
To exercise any of these rights, please contact us using the information provided at the end of this policy. If you are located outside Nigeria and choose to provide information to us, please note that we transfer the data, including personal data, to Nigeria and process it there.
10. Disclosure of Data
We may disclose your personal data in the following situations:
10.1 Business Transaction: If we are involved in a merger, acquisition or asset sale, your personal data may be transferred.
10.2 Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.
10.3 Other cases: We may disclose your information also:
- To fulfil the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information with your consent
11. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
12. Analytics
We may use third-party service providers to monitor and analyse the use of our service.
13. Children's Privacy
Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the bottom of this Privacy Policy.
15. Contact Information
For any questions or concerns regarding this privacy policy, please contact info@mentorix.vip.
